Returns & Exchanges
We want you to love your Little Words as much as we do, which is why we offer a 30-day window for returns and exchanges on all unworn, non-customized jewelry. Please ensure items are returned in their original packaging to qualify for a full refund or store credit.
Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to initiate the process.
Select Your Items
Choose the specific bracelets or accessories you wish to return or exchange and select the reason from the dropdown menu.
Print and Ship
Download your prepaid shipping label, securely pack your items, and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing